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Online Policies
Art Effect934 W Armitage Ave
Chicago, IL 60614
tel. (773) 929-3600 fax (773) 929-7733
Returns & Exchanges
We hope you always love your purchases but in case you don't, here are the rules:
- Returns are accepted on items that are in the same condition as when we sent them. Items must not be used, worn, or washed and must have all tags in place.You can return or exchange within 10 days of receipt of purchase for a full refund on your credit card. Returns must be post marked within this 10 day period.
- We do not refund shipping and handling charges.
- All sale items and special orders, including clogs and initial necklaces, are final sales.
Shipping & Handling
- Most non-US shipments are sent via USPS International. Shipping will be
calculated at the time of order processing and emailed. You will not be
charged until you approve the shipping cost. These shipments may incur
additional customs, taxes or fees by the country the items are
entering. Those fees are the responsibility of the customer. Customs laws vary and prohibit the shipment of certain items to particular countries.
- Orders are processed Monday through Friday. Most orders placed after 3p.m. CST will be processed the next business day.
- Some of our items are one of a kind, or available in limited quantities. Occasionally these items will appear available online when they are in fact sold out. We will contact you as soon as possible, to let you know we are unable to fill the order.
- UPS delivery available Monday through Friday excluding major holidays.
- Unless otherwise specified, we ship UPS - Ground. Please allow approximately five business days for processing and shipping.
- You may request next day air or 2nd day air for an aditional cost.
- Occasionally an item is damaged in shipping. If that is the case, notify us immediately and we will file a claim with the shipper. Please do not dispose of the damaged merchandise or packaging unless instructed to do so. Disposal of the damaged merchandise or packaging without our authorization may void any damage claim and no credit or replacement will be issued.
- We can not ship to P.O. Boxes, no C.O.D.
Sales Tax
Items shipped to Illinois will have 10% Sales Tax added to the order.
Our Privacy Statement
We neither sell nor share your information with outside companies or third parties.
When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.
We encourage you to sign-up for our e-mailing list. These letters provide you with advanced notice of store sales, new merchandise, and other store-related events. But, of course, you have the freedom to add or remove your name from our list at any time.
Online Security
Your credit card is completely safe.
Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout, you must enter your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer (SSL)* technology to insure your safety.
*Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store you shop with.
Furthermore, only our store will have your information; other members of the Modern Retail community will not have access to your information unless you decide to shop with them.
To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window. This indicates SSL is active.
Shopping Online
To add an item to your bag, simply click the add to bag button next to it. (Items you put in your bag will not be bought by you until you have completed the checkout process.)
To remove an item from your bag, simply click the remove link next to the item you wish to discard.
To view what is in your bag at any time, click the "shoppingBag" link in the page header.
To purchase what you've selected, click on your shoppingBag and click "checkout". Follow the three simple steps to purchase your items.
Once we have confirmed your order, an account for you is automatically established for the Modern Retail community of stores.
To access your account in the future, click the "myAccount" button in the header of any page and enter the e-mail address and password you created at checkout. (If you have not been through checkout, but would like to create an account, simply click on my account and follow the steps to create a new account.)
